IT outsourcing
Tas Communications work with companies who are facing escalating IT costs and look at the possibilities of outsourcing.
We help companies analyse the benefits of outsourcing along with having the capabilities to provide the technical services if your situation points to that as the best alternative.
plans
| plans | casual support | support plan | managed service | IT outsource |
|---|---|---|---|---|
| remote support |  |
|
|
|
| helpdesk service | |
|
|
|
| emergency callout | |
|
|
|
| priority service | |
|
|
|
| discount support rates | |
|
|
|
| monthly status reports | |
|
|
|
| service level agreement (SLA) | |
|
|
|
| access to procurement assistance | |
|
|
|
| network & server monitoring | |
|
||
| discounted hardware/software | |
|
||
| multiple support engineers | |
|||
| dedicated account manager | |
price
casual support
Support requests raised via the customer support team and scheduled as availablity permits. Cost is $110 p/h (rates may change depending on level of support required).
support plans
Helpdesk support via the TAS Communications Customer Service Centre.
- 10 hour block $950 ($95 p/h)
- 20 hour block $1850 ($92.50 p/h)
- 50 hour block $4375 ($87.50 p/h)
- 100 hour block $8000 ($80 p/h)
* All plans are for business hours only. Additional charges apply for after hours' support.
managed service
Remote and helpdesk support, emergency callout, offsite server room and more. Price is negotiated.
IT outsource
Formal contract with services defined by required service outcomes. The cost is dependent on the number of users being supported.
Tas Communications is an IT outsourcing company in Tasmania enabling mid-market dynamic businesses to bring more agility to their IT dependent functions. Unlike larger IT outsourcing companies that have a rigid outsourcing model and smaller companies that provide a limited set of services, our IT outsourcing service model is flexible and offers procedures, professionals and systems that are adaptable to your specific business situation.
Our main objective is to help businesses reduce risks and minimize costs by offering solutions that support business functions and contribute towards growth.
Our approach towards managed IT services is proactive and starts with monitoring IT problems that need to be resolved. We cater solutions for network, hardware, server, IT support and software issues. We enable businesses to focus on their competencies by supporting the improvement of their IT infrastructure and enhancing productivity. We make sure that we give our clients the leverage to allow them to use their resources to the best of their ability. Our superior IT outsourcing services in Tasmania involve the use of cutting edge tools and technologies as well as the expertise of our people who are perfectly aware of what a company hiring outsourced IT services really wants.
A minor flaw in your IT infrastructure can halt business operations and can significantly affect your productivity. We ensure that we will never let any defect hamper your productivity and will always be at hand to offer you support and assistance whenever you need.
Our competitively priced service packages cater to all your requirements and budget constraints.